Carrier Cost Containment.

No room for false savings.

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Management emphasis in most carriers has moved to reducing costs - a matter of survival for some. At the same time, the things that operators do to tackle operational problems sometimes tend to increase costs not reduce them. Many operational work-arounds introduce inefficiencies, risks and errors. Looking forward to a telecom future of commoditized connectivity, we predict that the successful carriers will be those who are even more aggressive in creating an optimized operational environment that really delivers cost containment, and who avoid the hidden costs created by short-term thinking and the attendant false savings.

Steve Puchala is a Vice President at LTC International Inc.