Meeting challenges, avoiding pain.

The need for super-efficient operations for service providers.

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Some service providers are telling us that many of the problems they face have not really changed in the last ten years. Can this be true? And will those same problems exist in 2012? Some challenges are inevitable, and come with running a business in any industry. But the frustrations associated with systems and
operations must be tackled to enable companies to compete and survive in the business of supplying connectivity in an increasingly commoditized market.

Steve Puchala is a Vice President at LTC International Inc.

Barbara Lancaster is President of LTC International Inc.