The Yellow Brick Road: Choosing a successful OSS evolution path.

Published in Pipeline - May 2004

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Managers in the telecom Service Provider business have a lot to worry about: driving down operations costs, improving customer service, launching new products quickly, using their networks efficiently to make the most of their network investment. To be successful (that is, profitable) Service Providers cannot afford to slip up in any of these areas.

Published in Pipeline - May 2004 .

Barbara Lancaster is President of LTC International Inc.