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Frameworx: Applied (Summary and Team Members)

Frameworx: Applied, from LTC International

Frameworx: Applied is a set of expert services from LTC delivered by a team that includes people who were deeply involved in the development of TMforum’s NGOSS, the evolution of TNA, eTOM, and SID, and the creation of Frameworx standards documents and training courses. This is a uniquely capable group of knowledgeable and experienced Frameworx specialists. Their expertise is backed by LTC’s accumulated experience in successfully delivering complex cutting edge projects to telecom clients worldwide. With Frameworx: Applied, LTC can help service providers and BSS/OSS vendors bridge the gap between Frameworx concept and realization.

Frameworx is a trademark of the Telemanagement Forum.

LTC’s Frameworx: Applied Experts provide the following services (and more) for communications service providers and BSS/OSS vendors:

• Accelerate Frameworx, SID, eTOM deployment
• Manage and oversee implementation projects
• Provide customized Frameworx training
• Assist with product development and market positioning
• Develop solution architectures, data models, and process frameworks
• BSS/OSS application evaluation
• Frameworx Troubleshooting.

The LTC Frameworx: Applied Team

Here are some of the industry-leading experts who provide Frameworx: Applied services to LTC’s clients.

Alfred Anaya

Alfred Anaya has over 25 years of professional experience within the ICT industry. Throughout the last twelve years, he has been dedicated to working on business process design, methodologies, and architecture models. He has been a fervent and active contributor and promoter of ICT standards and has worked along prestigious institutions such as Coca-Cola, the European Telecommunications Standards Institute (ETSI), Detecon in Germany, Accenture, the TeleManagement Forum, and many other Telecommunications Service Providers worldwide.

Alfred is certified in ITIL, TOGAF and NGOSS, and specializes in providing training and research in Enterprise Architecture.

Christopher P. Ballard

Chris has been working on the cutting edge of communications technology throughout his career. His knowledge, experience and international reputation within the industry have ensured that the senior roles he has undertaken have been instrumental in driving forward key client projects to meet designated timeframes and expectations.

Chris has spearheaded the creation of the Consumer Electronics markets initiative in the TM Forum to address requirements to manage end-user devices. He also contributes to the related and evolving TM Forum collaboration teams, as well as a number of initiatives taking place within the Device Management Forum. Chris has worked in management consulting, marketing, technical, and services roles for clients such as IBM, Telecom Italia, TIM, TCSI, Siemens Mobile, Lucent Technologies, Granite Systems, British Telecom, Detecon, Cricket Communications, and Aricent.

Andrew Chalmers

NGOSS modeler, architect and trainer.

Andrew Chalmers has over 34 years experience in Telecoms, 26 of those in consultancy, with the last ten years spent specialising in OSS.

In that time, Andrew has completed a range of OSS projects using NGOSS and Frameworx solutions, from a number of different perspectives - service provider, independent software vendor, user, and consultant. Andrew has been an active participant in several working teams with the TM Forum and is currently Forum representative in the Applications Framework team and Director of the Catalyst Program.

Cliff Faurer

Cliff has spent twenty years in the Software and Telecommunications industries in various positions of influence and leadership. Most recently his role has been to assist the telecommunications industry in developing and implementing the technical strategies needed to enhance the way of doing business.

As the TM Forum NGOSS Technical Director he was responsible for the technical teams that produced the Next Generation Operations Systems and Software guidebooks, technical reports and specifications.

Cliff has had technical management responsibility for software system specification for Electronic Communications systems at Qwest, US WEST and most recently the TeleManagement Forum. His efforts continue to lead to the enhancement of existing standardization processes, tools and techniques with the goal of increasing project quality, delivered capabilities, and budget efficiencies.

Cliff continues to play a key leadership role in defining, maintaining and enhancing existing EC systems guidelines and standards for the Information Communications and Technology (ICT) Industry. He is a frequent presenter and speaker at industry events.

Serge Garcia

Serge has over 17 years of experience in the ICT service and software industry. He has held various key management positions and has led numerous groups in major business transformation projects. As a result of his tenure at France Telecom and Deutsche Telekom, Serge has developed an extensive operational and strategic understanding of product and production models leading to an innovative and comprehensive approach to meeting new ICT paradigm challenges that Communication Service Providers are faced with.

During the past few years, Serge capitalized on this in-depth industry experience as an enterprise architect in leading edge next generation CSP projects where he developed a unique combination of SOA, NGOSS and functional industry expertise. He has drawn on his unique combination of expertise to develop 3 methodologies that automate the indispensable steering logic needed for successful SOA based business transformation toward a lean CSP model including the product portfolio, enterprise architecture and organizational dimensions. He has developed a business role model leveraging TMforum Frameworks and supervised architectural consistency of the business role model with business activities-processes and entity models so as to ensure readiness for SOA service roll-out and organizational alignment.

These methodologies cover portfolio architecture, modeling and designing an NGOSS-styled SOA blueprint so as to produce the architectural platform for service design and implementation as well as the associated IT infrastructure (BSS /OSS) and organizational alignment.

Iwan Gramatikoff

Iwan has fourteen years of in-depth communication service industry experience gathered during a wide variety of assignments with industry suppliers and providers where he was centrally involved in major business transformation projects. During the last couple of years, Iwan capitalized on this in-depth industry experience as an enterprise architect in leading edge next generation communication service provider projects where he developed a unique combination of SOA, NGOSS and functional industry expertise.

Iwan has been a key contributor in defining and structuring an enterprise-wide NGOSS-based model covering process, information, applications and organizational structure. In his current role, Iwan designed and put into practice a unique set of methodologies ensuring a consistent and systematic design and implementation of the different dimensions of a SOA communication service provider. These methodologies cover portfolio architecture and modeling, designing an NGOSS-styled SOA blueprint as an architectural steering platform for service design and implementation, as well as the associated IT infrastructure (BSS and OSS) and organizational alignment.

Wedge Greene

Wedge Greene is LTC’s senior OSS/BSS strategic specialist, providing consulting services to LTC’s clients in the areas of systems evolution, architecture and strategy. A well known analyst, Wedge is a regular contributor to Pipeline Publications, to LTC’s Inside Out column, and other publications. He is a thought leader in the emerging domain of Autonomic Communications.

Wedge is the initiator of the TeleManagement Forum’s (TMF) program of New Generation Operations Support Systems (NGOSS). He is a past TMF Board Director and Advisor to the TMF. He has authored numerous patents and RFCs. He has been centrally involved in the earliest introductions of major communications technologies, networks, support system innovations, and software architecture. Wedge championed advances to the fields of distributed computing, internet middleware, component architectures, BPM, collaboration, virtualization, SOA, security, and business service grids. As a CTO in pre-investment startups, he gained experience with venture capitalists. Prior to this he was a Distinguished Technical Member at MCI & WorldCom: responsible for the architecture and future direction of their operations support systems.

Claude Hary

A marketing executive with years on the TM Forum board of directors.

Claude has over 25 years of international business experience in Europe, USA, the Middle East, and Asia Pacific. It includes a two-year assignment in the US to build a software and services business in this geography. He has solid knowledge of the communications services providers industry (fixed & mobile, wireless, short range) and its needs, combined with strong expertise in the Operations Support Systems (OSS) and new generation NGOSS domains.

He brings to bear years of experience in dealing with and managing customer-oriented activities, including pre-sales, project management and service delivery. He uses his solid leadership skills to create organisational unity and to build effective teams, strong solutions, varied services portfolios, sound partnerships, and to generate revenue.

Mike Kelly

A major contributor to eTOM

Andrew McFadyen

NGOSS and SID modeler, architect and trainer.

Keith Miller

NGOSS Implementation Expert

Sean O’Reilly

Network Operations Specialist.

Sean O’Reilly is LTC’s senior specialist in network management and operations. Sean provides consulting services to LTC’s clients in the areas of operations improvement, NOC design and implementation, diagnostics and management systems and employee training.

Sean has extensive experience working with clients throughout North and South America, Europe and Asia.

Alan Quayle

NGOSS Implementation Expert

Marcus Ras

NGOSS modeler, architect and trainer.

John Reilly

John is a seasoned consultant and master trainer in the areas of NGOSS implementation, eTOM, and the SID (shared information data model). He has done several projects for the TM Forum, providing information Framework (SID) model and Systems Integration Framework subject matter expertise.

John is a frequent speaker on telecommunications standards direction, project management, business modeling, and rapid software development techniques. He is the author and co-author of a number of books and articles on these subjects, including the three ground-breaking books ‘NGOSS: Distilled’, ‘Getting Started with the SID: A SID Modeler’s Guide’, and ‘Using the SID for Application Integration’. John holds degrees in mathematics and systems engineering.

Tony Richardson

Syncs Frameworx with advances in the rest of the communications.